In the employer struggle to find workers, there may be a $12 billion fintech opportunity

By Emily Bary

Younger workers are demanding quicker access to their wages in what could drive the biggest change to the payroll industry in decades

A growing interest among younger workers to access their pay more quickly could create a $12 billion market for payroll providers and earned-wage upstarts that seek to disrupt the traditional idea of pay periods. 

Fintech companies see a big opportunity to speed up access to earned wages, especially for hourly employees with tighter cash-flow needs and a greater proclivity to use costly and predatory options like payday loans to make ends meet. The technology, which can allow workers to receive their wages at the end of a shift, may drive the biggest change to the payroll industry in decades following a long stretch of monthly and then biweekly pay cycles. 

Companies providing access to on-demand wages say they’re seeing a surge of corporate interest given the current labor market as businesses in sectors like retail and restaurants struggle to recruit workers. One Missouri Arby’s location lists “DAILY PAY” as the first bullet point in its job posting for a team-member position. DailyPay, a startup recently valued at upwards of $1 billion, says it works with some Arby’s franchises to provide this service.

MARKETWATCH PHOTO ILLUSTRATION/ZIPRECRUITER, GETTY IMAGES

Mizuho analyst Siti Panigrahi attributes the trend partly to a gig-worker mentality, and companies like Uber Technologies Inc. UBER, -1.37% and Lyft Inc. LYFT, -0.93% now let their drivers request early access to earnings. More millennials are asking: “Why should my employer hold my money that I earned for 15 days?” Panigrahi said. 

The total addressable market for these services could be $4.2 billion to $12.2 billion in the U.S., according to Baird analyst Mark Marcon. 

See also: Why online-travel giant Booking is getting into the fintech game

On-demand pay is currently most prevalent among workers in industries like grocery, restaurants, and hospitality, where there is a strong need for quicker access to wages, but DailyPay Chief Executive Jason Lee expects that companies will gradually give the option to salaried workers as well, given a general move in the financial-services industry to get people their money more quickly. We’re used to picking up the tab for a friend’s coffee and immediately receiving reimbursement through services like Venmo, he said, and he believes more people will start having a similar expectation of their employers as well.

“We have squeezed the toothpaste out of the tube and it’s hard to put it back in,” he told MarketWatch. 

Read the full article here: https://www.marketwatch.com/story/inside-the-12-billion-opportunity-to-speed-up-access-to-paychecks-11626459962

What Is Happening in the Land of Email Marketing?

A lot. We are transitioning out of lockdown and there are some MAJOR developments that we need to be aware of and respond to as digital marketers:

Lists got bigger – When Covid hit, every single digital marketer I knew was behaving like it was the last day of school and they were in fifth grade. “Let’s email every address that we have ever seen, opted in or not.” For a minute there were no rules because everyone was concerned the pandemic would close their business forever, which allowed them to throw caution to the wind. A few indiscretions about list compositions were overlooked because you lived to fight another day.

 Emails were abandoned – The pandemic did bring some winners where business grew and headcounts increased. However, there were also businesses that now had empty desks and emails associated with those empty desks. As a result, those vacated emails will now bounce, and an email bounce is the scarlet letter for mailbox providers (Gmail, Yahoo, Microsoft). If too many of your emails bounce, you land in the naughty corner, making it harder to get any of your emails to the inbox.

Apple flexed – They have a new disposable email address feature that allows you to send email without giving your permanent email. While this concept is not new, Apple brings this to the forefront by making it a core feature, which means that you are going to see more and more disposable emails in your sending file. Apple also started opening every single pixel that goes through their inbox, so not only are there more fake addresses, but there are a lot more opens as well. 

 Your emails may not get delivered.  The above conditions will lead to that. Deliverability issues are a reality facing a lot of marketers. When email is not delivered, it is not converting, and that means no money. What is a marketer to do who just survived Covid and is now tasked with standing the brand back up to pre-covid level revenues amidst all of this volatility? 

  1. Email more! Identify your most engaged subscribers and send more email to them. This will build up your brand reputation and increase revenue. It will also solidify your sender reputation.
  2. Remove subscribers that have not engaged with you in the last 90 days, and use a list hygiene/validation service like AudiencePoint to identify the subscribers that you should keep and who you should drop
  3.  Talk to your email service providers. If you are paying for your ESP based on the size of your active file, your bill is going to go up, WAY UP. Have that conversation now.
  4. Loop in your leadership team. Often the biggest problems facing a company are not the root cause, but the underlying communication misfires.

A successful email program is compiled from a lot of small decisions. Your brand makes the best decision based on the information that it has at the time. As part of your go forward plan every marketing department should review who is in their file and who is not. Every sport requires a physical before participation. Why would digital marketing be any different? Take the time to review the health of your list as you drive forward in the post Covid-19 era.

At AudiencePoint, we are analyzing our global data pool of 550 million email records from over 160 enterprise brands. The underlying engagement data enables us to identify which subscribers a brand should be sent to and which should be excluded.

Inflationary fears vs. the wind in our backs

By Morgan Christen, CEO, Spinnaker Investment Group

Since our inception, clients have asked us, what is a Spinnaker? To get technical, it is a large, usually triangular sail flown by a boat as a headsail when running before the wind. In other words, a sail to use when the wind is at your back. After a bit of choppy weather a few weeks ago when Chairman Powell admitted the Fed may need to move rates a year sooner, seas have calmed, and the market is flying the spinnaker proudly.   

Courtesy of Spinnaker Investment Group

The powerful wind at our back includes strong economic growth, solid earnings, low interest rates and a bond market that is not reacting to the “threats” of inflation. We are currently in the inflation is “transitory” camp. Meaning, we do not think the high levels will persist. Already we are seeing a pullback in commodities as the chart below illustrates. 

Charts courtesy of Spinnaker Investment Group

Futures performance chart shows two-month and two-year returns

There are areas such as wages that will not be transitory; once those move up, they will not move down. There is a bit of push and pull regarding wages as we saw a record high number of job openings at the end of April, sitting at 9.3 million. Companies are offering higher wages and additional compensation to lure in employees, but with all the stimulus, many are not taking the bait (as indicated in the job opening numbers). Additionally, more Americans quit in April than any other month on record. Many quit for higher wages, while some quit for flexible work hours (office vs. home). 

We are not ready for higher prices and companies know that, so they resort to trickery. Welcome to more shrinkflation, when companies reduce the size or quantity of their products while charging the same price or even more. 

Read the full article in Stu News Newport here: https://www.stunewsnewport.com/index.php/2-uncategorised/11700-inflationary-fears-vs-the-wind-in-our-backs-072321

Dr Jay Calvert Named to Newsweek America’s Best Plastic Surgeons

It is a great honor to be named to this list of plastic surgeons. Newsweek conducted a poll of some 5000 or so plastic surgeons. The goal was to find out who they think are the best plastic surgeons are in the United States. Dr Calvert was named to both the top rhinoplasty surgeons in America and top facelift surgeons in America. The reason this is so significant is that the poll was done by an outside firm hired by Newsweek. There was no pay for play and no way any of the surgeons could influence the results. the study was done quietly without anyone knowing it was being conducted.

Dr Calvert was ranked on these two lists:

Dr Rovelo and Dr Calvert actually did a podcast about the poll as it was a complete shock and surprise to Dr Calvert that this had even occurred.  Click the link to listen:

Beverly Hills Plastic Surgery Podcast

You can read the article here:

Newsweek America’s Best Plastic Surgeons

The significance of this list is that the plastic surgery community recognized Dr Calvert as a top level expert. There is no better way to find a great plastic surgeon than to ask other plastic surgeons and thus, this list has validity. I am humbled and honored to be mentioned on this list. Peer recognition is all one can hope for as a measure of success.

For more information about Rhinoplasty, Facelifts, and other operations performed by Dr Calvert and Dr Rovelo, please call the office of Dr Jay Calvert at +1.310.777.8800 or send us an inquiry through this website.

Contact Dr Jay Calvert

6 Habits of High Performing Teams

By Mark Samuel

Organizations are only as successful as the teams who move them to success.
Below are seven things that high-functioning teams do that low-functioning teams are missing.

  1. High-functioning teams have a clear picture of success that emphasizes their own do-differently behaviors.

The picture of success is a co-created document between everyone on the team that describes how the team would be operating at a higher level to achieve breakthrough results. This is not a lofty vision statement, but a specific and descriptive account of how the team would ideally be working together and what they would be achieving based on their desired outcomes.

  1. High-functioning teams create and carry out agreed-upon team habits of collective execution.

The way teams work together is what determines their effectiveness. Think of any professional sports team or music group: While it’s important that each player or musician hones their skill, it’s not enough to just practice individually. It’s the collective habits of the team or group that really make the team or group excel. And the same goes for business teams.

  1. High-functioning teams are accountable for producing outcomes, not just performing tasks.

People often mistake accountability as a commitment to agreed-upon tasks. This can easily turn a team into an activity-based team instead of a results-producing team. When tasks are the priority, burnout is the result because the team misses opportunities to streamline operations for efficiency and effectiveness. High-functioning teams know that plans and tasks are only in service to outcomes, so making progress and iterating as you go is all in service to achieving desired outcomes. 

  1. High-functioning teams take mutual ownership for outcomes and problem-solve together.

Mutual ownership means that everyone has a stake in ensuring that each team member is successful in carrying out their responsibilities. Everyone on the team is accountable for achieving desired outcomes, and this is accomplished by every team member proactively surfacing potential risks or challenges. Together as a team, everyone then develops solutions while understanding the impact of those solutions on all team members as they implement.

  1. High-functioning teams are flexible and open to change.

High-functioning teams acknowledge, expect and anticipate change. They are constantly challenging the status quo. While all teams can become stuck in their ways at times, high-functioning teams catch themselves as early as possible and open themselves up to new possibilities. They are flexible enough to always look for better ways to serve their customers, remove wasted efforts and improve their own operational excellence.

  1. High-functioning teams know they don’t know everything.

While a leader might have good ideas, their knowledge about the implementation is limited, causing breakdowns, dramatically longer timelines, wasted resources and increased expenses during implementation. Whenever we think we know everything, we become stuck in our ways, inflexible to new ideas and unable to make prudent business decisions. High-functioning teams know they don’t know everything. They are learning-oriented and prepared to be proven wrong.

Happiness Is Seeing the Smile on a Child’s Face as They Learn

Going back to school is a stressful time of year for both students and parents. Every year The Priority Center works to ease that stress for our families. Through our 10 life-changing programs, we provide families with the tools and resources to ensure their children are safe, healthy, and ready to be successful in school.

We invite you to partner with us in this important work by making a donation of $25 or more to The Priority Center through our annual Digital Backpack campaign.

Click here to make a donation.

By supporting the campaign today, your contribution will be matched, dollar for dollar, by generous community partners Pacific Premier Bank and Poppy Bank, up to $3,500! Additionally, your name will be list on our Back to School Honor Roll of Supporters.

All proceeds will benefit The Priority Center and the ten life-changing programs we deliver to assist individuals in crisis by providing them the tools and support necessary to end the generational cycle of trauma, including the prevention of child abuse and neglect, through early intervention and mental health services.

Thank you to Matching Challenge Grant Sponsors:

Newport Beach Foundation Hosts its Fourth Distinguished Citizen Program

During the month of May, 2021, The Newport Beach Foundation, a non-profit focused on igniting the next generation of leaders, hosted its fourth (4th) Distinguished Citizen Program, at the Back Bay Hyatt.

The Distinguished Citizen Program (DCP) was created to give civically motivated Newport Beach citizens access to current community leaders from the City (Mayor, Manager, City Attorney, City Clerk, Public Works), the business sector, and health and safety (police, fire, and lifeguard). Each participant is hand selected from a pool of applicants. The Foundation prides itself in choosing people who have diverse backgrounds but ultimately a commitment to the wellbeing and success of the City of Newport Beach and its residents.

Image Caption Attached: Distinguished Citizen Program Group Photo

This Springs DCP class was the first in-person event the Foundation held in over a year, and the 4 scholarship recipients participated in the class. These high school seniors were selected out of over 50 other highly qualified applicants. The energy, inquisitive nature and appreciation for the city leaders and their fellow classmates was recognized, and greatly appreciated.

The four high school seniors comprising the inaugural scholars are as follows:

– Ryan Bartz (Corona Del Mar High School)
– Tara Zadeh (Corona Del Mar High School)
– Miles Marquez (Newport Harbor High School)
– Annie Somers (Newport Harbor High School)

The participants embody the future of Newport Beach, bring a lively spirit to the city and exemplify unique leadership qualities, all with the commitment to improving the community. To date, 106 individuals have graduated from the Distinguished Citizen Program. The goal is to have these DCP alumni take on leadership roles within the city, make valuable connections, and continue to make Newport Beach a leader in excellence, community and business. The Foundation hosts special behind the scenes events for the alumni and they belong to an elite group of individuals recognized across the Newport Beach community.

About the Newport Beach Foundation:
The Newport Beach Foundation is a non-profit philanthropic organization strengthening the current and future community leadership through education, research and advocacy thereby enhancing the quality of life for all residents and visitors. For more information and to get involved, visit: https://www.nb-foundation.org

My OC Video Challenge is now LIVE

The CEO Leadership Alliance of Orange County and their Orange County Branding platform EnvisionOC have launched a community engagement campaign – called “My OC Video Challenge” – aimed to unite our community members and show off the lifestyle, diversity, and professional career opportunities that make Orange County one of the greatest places to live and work. 

34 OC residents have a chance to become brand ambassadors for their local city, and one grand prize winner will receive a merchandise bundle valued at $25,000. To participate, OC residents can film a short video about where they live, where they work, and what they enjoy the most about their city and OC as a whole. They will select 1 video representing each of OC’s 34 cities, and the individuals that made the videos will be recognized as city ambassadors. 

Join the campaign today and learn more here – https://envisionoc.org/myoc/

DailyPay – Leveraging the Pay Balance to Rewrite The Invisible Rules of Money

Several payroll services allow employees to be paid on demand rather than wait every two weeks. On-demand pay allows employees to take home either one day’s wages or all the money they earned during the pay period thus far. DailyPay is one of the most well-recognized, on-demand pay platforms in the space.

The secret to their success? According to their CEO and Founder Jason Lee, it’s the Pay Balance they created five years ago.

We interviewed Jason to know more about the company and the Pay Balance. Here are a few excerpts from the interview:

How are you different from other on demand pay providers?

We are much more than just on demand pay. We are an industry leading technology platform that features the gold standard in on demand pay.

DailyPay is creating a new financial system by rewriting the invisible rules of money. And, we’re starting with pay. Powered by our first-of-its-kind technology DailyPay starts working the minute work starts. The leader in on-demand pay, DailyPay is used by 80% of the Fortune 200 who offer this type of benefit that gives the power of choice and control over their earned pay.  We recently closed our Series D round where we raised $500 million in capital to ensure money is in the right place at the right time.

When we started DailyPay five years ago, the existing paradigm was that payday was on a discrete day, chosen by the employer. And so naturally, if a consumer received money for hours worked prior to the scheduled payday, the experience was that they received that money “early.” In other words, the reference point still was the scheduled payday in the future.

Through our technology and the creation of the Pay Balance, this paradigm changes completely. The Pay Balance is simply a digital representation of what is already yours. The Pay Balance increases as you work. This creates the effect that you’ve already been paid.

Tell us about PayExTM and its benefits.

DailyPay’s revolutionary PayExTM suite of products provides employers and employees with a one-of-a-kind pay experience that transforms the way money moves between employers and employees, merchants and consumers, and financial institutions and their clients. Designed to provide frictionless, digital pay experiences, PayExTM offers unique solutions that target every stage of the employee lifecycle, from recruitment through offboarding. The platform holds the following solutions:

  • PAY: Employees can control how and when they get paid with instant access to earned income, transparent fees, and 24/7/365 access to 100% of their earned income
  • SAVE: Employees can save their pay in three different ways — scheduled automatically, based on pay period earnings and/or at the time of an instant pay transfer
  • CYCLE: Employers can easily and immediately process off-cycle payments (ex. missed shifts/termination pay)
  • REWARD: Employers can instantly and effortlessly incentivize their staff with on-the-spot payments for everything from bonuses for exemplary work to special incentives for picking up additional shifts.

Read the full article in CIO Bulletin: https://www.ciobulletin.com/magazine/dailypay-leverages-pay-balance

Spinnaker Investment Group Celebrates Five-Year Anniversary 

Spinnaker Investment Group LLC, a leading privately owned investment management firm based in Newport Beach, marked its fifth anniversary with a focus on reinvention of the wealth management industry toward an improved high-touch, high-tech client experience. Over the past five years, the firm has launched a number of client service innovations while expanding its staff from 3 to 9 professionals, relocated to larger offices, and increased assets under management from $100 million to more than $420 million.  

“We attribute Spinnakers steady growth to a singular focus on providing a first-rate client experience,” said Morgan Christen, CEO and Chief Investment Officer for Spinnaker.  “Our partners previously worked together, and our vision of a leaner firm dedicated to exceptional personal service and value has resonated with clients and generated numerous referrals and opportunities,” he said. 

Christen founded Spinnaker Investment Group in May 2016 together with company President Joseph Stapleton, and quickly added Andrew Krongold to their team as Vice President. Since then, Krongold has become a Partner and the firm has grown in staff with the addition of financial advisors, insurance specialists and a full-service client concierge team. 

The firms services include financial planning, wealth planning, retirement planning, asset management, securities and insurance. The firms approach to client service is similar to the way a Chief Financial Officer would advise a business, by providing consistency and helping clients to prepare and adjust investment strategies that complement the stages in their lives, whether saving for a home or other major investment, as well as preparing for retirement. 

Christen added that, on the strength of its growth in assets under management and its in-house team, the firm has been recognized for the past three consecutive years in the Orange County business media as one of the regions fastest-growing private companies of any category.  “Considering the explosion of financial resources available for do-it-yourself online trading, combined with the exposure afforded to volatile investment trends and fads, it is more important than ever to have a well-researched and disciplined investment strategy, developed with the support of a fiduciary advisor,” he said.  

Spinnaker serves a broad customer base throughout Southern California, as well as many clients based across the United States. An independent firm that does not represent a specific company, bank or Wall Street institution, Spinnaker confidently and autonomously advises clients with individually tailored financial strategies designed to achieve financial independence. The firms services include Financial Planning, Wealth Planning, Retirement Planning, Asset Management, Securities and Insurance. For more information, visit www.SpinnInvest.com.